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Returns and Cancellations

We understand that getting your will right is important so the My-Bucketlist service lets you amend your will after it is finalised, should you make a mistake. Once finalised you will have 14 days to revisit your will to correct any errors you might have made should you need to.


Because we aim to email your Will as quickly as possible, we cannot offer a cancellation on orders already placed.

Under exceptional circumstances (such as fraudulent use of credit card) we can refund a transaction, on a case by case basis. Refund decisions are at our discretion and our decisions are final. reserves the right to refuse cancellation requests at its own discretion.


In the event your Will is incorrect because of an error by My-Bucketlist, we will endeavour to correct the situation as soon as possible. However, My-Bucketlist accepts no liability for products containing errors or omissions and returns are at our discretion.

The first step is to contact us and let us know, so we can assist you from there.

When assessing whether to accept a return we will meet all our obligations under the applicable New Zealand law.

In the event you have changed your mind about your Will purchase we are not obligated to provide a refund.